Privacy policy

At Maggie Whitfields ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://www.maggie-whitfields.uk (the "Site"), make a purchase, or interact with our services (collectively, the "Services").

1. Contact Information If you have questions regarding this policy or your personal data, please contact us: Company: Maggie Whitfields Email: info@maggie-whitfields.uk
2. Data We Collect We collect information to provide a better shopping experience. This includes: Device Details: We automatically collect information such as your IP address, browser type, time zone, and cookie data to ensure the Site loads correctly and to monitor performance. Transaction Data: To fulfill orders, we collect your name, billing and shipping addresses, payment information (including encrypted credit card numbers), email address, and phone number. Support Interactions: Information you provide during communications with our customer support team to help resolve inquiries.
3. How Your Information is Used We use your personal data for the following purposes: Order Fulfillment: To process payments, arrange shipping, and provide order confirmations and invoices. Communication: To send order updates and respond to your questions or requests. Security: To screen orders for potential risk, fraud, or unauthorized transactions. Marketing: To provide information or advertising related to our products based on your preferences.
4. Sharing Personal Information We share your data with essential third parties to help us operate our business: Service Providers: Companies such as Shopify (our e-commerce platform), payment processors, and shipping carriers including Royal Mail. Business Transfers: In the event of a merger, acquisition, or legal obligation. Marketing Partners: To help deliver relevant advertising and social media integrations.
5. Retention and Security We retain your personal data only as long as necessary to fulfill your orders, maintain our records, or comply with legal obligations. While we take reasonable measures to protect your information, please remember that no digital transmission or storage system is completely secure.
6. Your Privacy Rights Depending on your location, you may have the following rights: Access & Portability: Request a copy of the personal data we hold about you. Correction & Deletion: Request that we update or delete your personal information. Withdraw Consent: Opt out of marketing communications at any time using the "unsubscribe" link. Restriction: Object to or limit how your personal data is processed. To exercise any of these rights, please contact us at info@maggie-whitfields.uk. We may request identity verification before processing your request.
7. Children's Privacy Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe that a minor has provided us with personal data, please contact us and we will take steps to remove the information.
8. International Transfers Your information may be transferred to and processed in countries outside of your home country including countries within and outside of the United Kingdom. By using our Services, you acknowledge and consent to these international transfers.
9. External Links Our Site may contain links to other websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing personal information.

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