Refund policy

Returns & Cancellations

We want you to be completely satisfied with your Maggie Whitfields purchase. If a piece is not quite right for you, our return process is designed to be clear and helpful.

30-Day Return Policy Whether it is a matter of fit or simply a change of mind, you have 30 days from the date of delivery to request a return.

How to Start a Return To begin the process, please email us at info@maggie-whitfields.uk. Be sure to include:

Your Order Number The reason for the return Whether you would prefer a refund or an exchange (subject to stock availability)

Our team will then provide you with instructions for sending your item back to us.

Return Costs & Fees Shipping: Customers are responsible for the cost of return postage. However, if you are returning an item because it arrived damaged or we sent the wrong product, we will cover these costs. No Restocking Fees: We believe in transparency. You will never be charged a restocking or administrative fee for a return.

Refund Process Once your return is delivered to us and inspected, we will issue your refund to the original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to process and post the refund to your account.

Order Cancellations We work quickly to process and prepare orders, but we understand that plans can change. Within 24 Hours: You may cancel your order for a full refund by emailing info@maggie-whitfields.uk within 24 hours of purchase.